Posted on November 10, 2011 by Motorola Mobility Home
Bandwidth intensive services like high-speed Internet, HDTV and 3DTV continue to put a heavy strain on networks. That is no longer an issue for EastLink, Canada’s largest privately held Cable company, who will now be able to increase high definition (HD) services for its customers. EastLink will now incorporate MPEG-4 video compression technology in all of its broadcast and on-demand HD services. This major step is a first in the industry and solves bandwidth requirements for EastLink, especially as more services migrate to HD and 3DTV. EastLink deployed the Motorola SE-6601 Encoder to offer MPEG-4 encoding along with two HD set-tops, the DCX3400-M and DCX700-M. These set-tops allow for the migration of HD broadcast and on-demand services to MPEG-4, again saving bandwidth without sacrificing the user experience or picture quality.
The Motorola SE6000 line of Encoders includes our patented perceptual video processing technology that selectively attenuates details in an image, leading to improved compression efficiencies. Additionally, through integrating the Motorola CAP1000, EastLink can now benefit from more advanced capabilities like ad insertion, rate shaping and simultaneous channel substitutions.
The move to provide all HD services in MPEG-4 allows EastLink to free-up the bandwidth needed to easily support the first steps to IPTV delivery. Read more in today’s announcement.
Filed under: 3D TV, encoding, HDTV, set tops | Leave a comment »
Posted on July 20, 2011 by Motorola Mobility Home
One of the many dichotomies discussed at this years’ Connected Home Summit in London ran something along the lines of ‘why must consumers undergo a negative experience before they can experience a positive one?’
Indeed, all too often, consumers have to go through the pain of setting up a complex pieceof new kit before they can begin to enjoy many of the life-enhancing qualities. When they spend a sizeable chunk of their salary on a HD, super-size flat screen TV, they have a right to expect that all they need to do is plug it in and switch it on when they get it home.
Competition in this industry may be fierce, but consideration must be given to the consumer who needs to master the new product before they can begin to enjoy it. The manufacturer with the most consumer-friendly out-of-the-box user experience will gain the most.
By the same token, service providers have to ensure the set-up user experience is simple and problem free for the subscriber, a task that is becoming more complex as TV goes beyond the set top to other devices connected over a home network. The device that can be used with their service will be linked to their brand regardless of whether they have supplied them or not. Remote device management tools and customer self-help tools such as Motorola EDGE are a great help in improving the customer experience and reduce support costs. And there are cost savings too – for instance, user-friendly set top boxes that can be self-installed by the customer, represents massive savings in deployment costs for the service provider.
Until the industry as a whole takes this issue on board, companies that pass on that complexity are delaying gratification not only for the consumer, but for themselves,too.
Filed under: Cable, Converged Experiences, DTV, DVR, HDTV, IPTV, Medios, Motorola Mobility, software, TV | Leave a comment »
Posted on July 18, 2011 by Motorola Mobility Home
The growth in smartphones and tablets are fuelling demand for remote access to managed services in the home, according to Motorola’s Andy Hooper speaking at the TEN Digital Home event last month.
Why? As service providers look for ways to add value and differentiate, a number of them are laying the foundations for home monitoring and control services – but need a device such as a smartphone or a tablet to act as the consumer’s point of control.
Although the jury’s still out in terms of which will be the best form factor, the number of smartphone owners is steadily increasing. Huge numbers of consumers now own a smartphone, whilst tablets are gaining in popularity. Although larger than the smartphone form factor, tablets offer a larger, easier to use screen while still having the advantages of being compact, lightweight, and portable.
Pay TV service providers have been quick to take advantage of their popularity and their form factor, and are now using tablet devices for companion services such as social TV and enhanced EPGs which enhance the TV experience. Some are offering tablets as an incentive to join their service or lock the subscriber in for longer. Using a tablet as an incentive also increases the service provider’s chances of increasing subscriptions to other services they might offer, such as VOD. It’s a win-win situation.
Filed under: Cable, Converged Experiences, DVR, Fixed-Mobile Convergence, HDTV, IPTV, Mobile device, Motorola Mobility, TV, VOD | 1 Comment »
Posted on December 16, 2010 by Mari Silbey
Verizon threw down the gauntlet early on with its FiOS IMG guide interface and features like TV widgets, a decent search function, and VOD cover art. However, the guide has always had certain shortcomings – like no HD display – and cable companies have started to roll out their own improvements to compete with the FiOS threat. Now Verizon is moving to the next level. In a “sneak peak” program, the telco has started selectively pushing out IMG 1.9 to Verizon community forum members in New Jersey and Eastern Pennsylvania.
New features in the 1.9 release include an “expanded TV listings guide, improved graphics, and new functionality in DVR and parental controls settings.” The “improved graphics” part refers to the long-awaited 16:9 HD display as well as updated image art across menus and specifically in the VOD library. Reports are also coming in from the DSLReports forums that the eSata port is now open on the Motorola QIP7200 set-tops. And, near and dear to my heart, the multi-room DVR service (Home Media DVR) now lets subscribers manage and record shows from any set-top in the home, creating a single virtual library across both set-tops and external hard drives.
Electronic program guides have always been a major point of contention among operators, and a major pain point among consumers. Expect the wars to heat up in 2011, however. Between new IP-based guides and regulatory wrangling over who controls the interface when new CE devices have broader access to pay-TV services, the EPG is likely to be in the spotlight for the industry next year.
Filed under: DVR, HDTV, TV, Verizon, Video | 4 Comments »