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Slim Devices and Customer Creators


I don’t manage to read Fast Company often enough, but someone just brought an article to my attention on Slim Devices from the last issue. Slim Devices is the company bought by Logitech last fall that produces the beautiful Squeezebox. I’m a big fan of the product, but that’s not what makes the article interesting. It’s worth a read because the piece talks about how founder Sean Adams encourages “customer creators” to improve on Slim Devices’ technology. As I mentioned last week, my secret hope is that Motorola will be able to employ a similar approach with set-tops in the future. (Note to readers: I may be going against the company party line here…)

Here’s an excerpt from the Fast Company article:

“People around the world have been contributing to Slim Devices free of charge for all sorts of reasons. Some do it to showcase their skills in the hope of attracting a job offer. Some do it for the challenge. But much of it comes down to this: We want things our way.”

I’ll second that. In Slim Devices’ case, the result is a phenomenal product that keeps getting better. (I got a free software update on my Squeezebox just last month.)

2 Responses

  1. “my secret hope is that Motorola will be able to employ a similar approach with set-tops”

    Until/unless Moto enters retail channels with set-top boxes, I can’t imagine you’d go down this path. Customers Verizon, Comcast, etc probably drive (and more often, limit/block) software functionality.

  2. […] the closest thing I have to a non-computer widget device is my Squeezebox (something you’ll find I reference often…). In addition to its primary function of streaming music, it can also display RSS feeds. I also […]

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